Our Commitment to You

At FoodRunz, we prioritize your satisfaction above all. We understand that navigating food delivery options can be challenging. If you're not fully satisfied with any part of our service, please connect with us, and we'll work to align it with your expectations.

General Terms

At FoodRunz Food Delivery Service, we aim to transform the food delivery industry with our innovative, subscription-based model. Our General Terms outline the commitments and responsibilities of both FoodRunz and its partners to ensure smooth operations and mutual success.

Subscription Requirements: Partners must maintain an active subscription to access our dedicated driver support and delivery platform, ensuring timely and reliable services.
Driver Support: FoodRunz ensures every partner has access to a dedicated driver team committed to timely deliveries, helping local businesses meet their customer expectations.
Service Limitations: Each subscription plan dictates the maximum number of deliveries included. Additional deliveries may incur an extra fee based on the agreed terms.
Data Privacy: FoodRunz is committed to safeguarding the data of all partners and users, adhering to strict privacy laws.
Cancellation Policy: Subscription cancellations must be requested in advance, and any outstanding deliveries or fees must be settled prior to deactivation.

By partnering with FoodRunz, you agree to uphold these general terms and collaborate towards achieving a seamless delivery experience while fostering sustainable growth for your business. For more information, please visit our Terms of Service.

Termination Policy

At FoodRunz, we understand the dynamic nature of the food delivery industry. Our partners are free to terminate their subscription at any time. This termination policy is in place to promote clarity and fairness in our relationships with local food businesses, allowing you to pivot your strategies as required. Rest assured, upon cancellation, you will continue to have access to our services for the remainder of your billing cycle.

For your convenience, terminated accounts can also receive help from our dedicated support team to ensure that all outstanding deliveries are completed smoothly. Your trust is of utmost importance to us at FoodRunz, and we are dedicated to offering you a transparent, partner-focused experience.

Limitation of Liability

At FoodRunz, we strive to transform the food delivery landscape, but we cannot be held liable for any indirect, incidental, punitive, or consequential damages that may arise from the use of our services. This includes, but is not limited to, any loss of profits, business interruptions, or damage to your reputation resulting from delivery errors or delays. Our liability is limited solely to the amount paid for subscription services in the month when the incident in question occurred.