Your experiences, suggestions, and insights help us improve FoodRunz for everyone. Share your thoughts and see how your feedback drives real change.
Every suggestion, every review, every piece of feedback from our drivers directly influences how we improve the FoodRunz experience. Here's how your voice makes a difference.
Driver suggestions have helped improve our routing algorithm, reducing delivery times by an average of 15%.
Over 200 app features and improvements have been implemented based directly on driver feedback and requests.
New driver support programs and resources launched in response to community feedback and needs.
Enhanced driver perks, benefits packages, and partnership opportunities created from your valuable input.
Measurable improvements driven by your voices
Direct driver suggestions that became real features
Increase in driver satisfaction after feedback integration
Average time to acknowledge and respond to feedback
We've designed a simple, transparent process to ensure your voice is heard and acted upon quickly. Here's exactly how your feedback creates change.
Share your experiences, suggestions, or concerns through our simple feedback form. Anonymous options available for honest input.
Our team reviews all feedback within 24 hours, categorizing by priority and impact potential for the driver community.
Actionable feedback enters our development pipeline with clear timelines and expected impact assessments.
Changes go live and we follow up with the driver community to measure impact and gather additional insights.
Your feedback directly connects to our driver tools and platform improvements
Direct integration with app features and functionality
Real-time tracking of feedback impact and improvements
Regular communication about implemented changes
Transparency is key to our success. Here are real examples of driver feedback and the changes we've made:
"Suggested better matching for cuisine types—now implemented for improved efficiency."
Update rolled out in Q2 2025 - 30% better cuisine matching!
"Requested more referral rewards—bonus increased to $50 per new driver."
Effective immediately for top performers - $50 bonus active!
"Noted need for EV training—new program launched with incentives."
Reducing emissions by 15% fleet-wide with new EV program!
"Dashboard notifications were too frequent—now customizable per driver."
Personalized notification settings now available!
"Suggested real-time traffic integration—now saves 15 minutes per route."
Live traffic data integrated across all 17 markets!
"Requested better restaurant communication—direct chat now available."
In-app messaging launched - 50% faster resolution!
We don't just collect feedback—we act on it. Here's our track record:
Your voice matters! Share your experience and help us improve the FoodRunz platform for everyone.
For urgent issues or questions, contact our driver support team directly.
Call SupportEvery suggestion, every insight, every idea helps us build a better platform for drivers like you. Together, we're revolutionizing food delivery.
Share Your Feedback TodayAccess your dashboard, view assignments, and track your earnings in real-time.
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Call SupportFoodRunz isn't just about delivery—it's about creating a community where drivers thrive, restaurants grow, and customers get exceptional service. Your feedback is the foundation of our success.
Thank you for being part of the FoodRunz family. Your dedication drives our success every single day.
- The FoodRunz Team